New Hanover County Detention Facility, NC Inmate Search, Visitation Hours

Updated on: April 9, 2020
New Hanover County Detention Facility

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New Hanover County Detention Facility, located in Castle Hayne, North Carolina, is a medium-security prison run by the New Hanover County Sheriff’s Office.

The daily average of inmates in New Hanover County Detention Facility is 672, and there are 22 full time employees. The jail’s mission is to prepare and promote the offender for his or her release. Educational and life skills programs are offered to all inmates.

New Hanover County Detention Facility - General Information

  • Facility Name

    New Hanover County Detention Facility

  • Facility Type

    County Jail

  • Address

    3950 Juvenile Center Road, Castle Hayne, NC, 28429

  • Phone

    910-798-4161, 910-798-4200

  • Capacity

    672

  • City

    Castle Hayne

  • Postal Code

    28429

  • State

    North Carolina

  • Country

    New Hanover County

  • Official Website

    Website

  • Facility Name

    New Hanover County Detention Facility

  • Facility Type

    County Jail

  • Address

    3950 Juvenile Center Road, Castle Hayne, NC, 28429

  • Phone

    910-798-4161, 910-798-4200

  • Capacity

    672

  • Country

    New Hanover County

New Hanover County Sheriff - Narcotics Vice Squad And Detective Unit

  • Address

    104 North 4th Street, Wilmington, North Carolina, 28401

  • Phone

    910-798-4108

  • Email

    [email protected]

  • Website

    website

Nationwide Inmate Records Online Check

Jail records, court & arrest records, mugshots and even judicial reports.

If you are looking for an inmate in New Hanover County Detention Facility, search this link. Here you will see a list of current inmates. When you click on the person you are looking for, you will see some of their basic information such date of birth, charges, and mugshot.

You can also call the jail at 910-798-4161, 910-798-4200 to enquire about the inmate.

You can also try the North Carolina Statewide Inmate page to search for an inmate.

Send a Mail/Package

Send inmate mail to:

Inmate Name
C/O New Hanover County Detention Facility
3950 Juvenile Center Road, Castle Hayne, NC, 28429

Only letters, money orders and approved photos will be given to inmates. Books may be sent to inmate but they must be sent directly from a distributor. Only soft back books are accepted.

All mail will be inspected by jail staff. Mail that contains any material relating to violence or nudity will be discarded.

All mail sent to an inmate at the New Hanover County Detention Facility must include the sender's name and mailing address in the top left corner of the envelope or postcard. If there is no return address, the mail will be discarded.

Sending Money

If you want to send money to an inmate at New Hanover County Detention Facility, you can either bring it to the jail in person, and jail personnel will apply it to an inmate account or you can use the online service, JPay.

Click here to reach JPay’s website for depositing funds. You will need to register an account, which is free to do and use a debit/credit card for the deposits.

Phone Calls

Inmates are allowed to make phone calls from cell blocks. You may not call the jail and talk to an inmate. New Hanover County Detention Facility has contracted with CenturyLink to provide calling and account billing services to inmates. Called parties can establish and fund prepaid calling accounts by phone or internet.

Phone time is every day between 7:00 AM and 7:30 PM. Each call is a maximum of 30 minutes.

Visitation Rules

New Hanover County Detention Facility visits are all scheduled by Visitel, an outside company that facilitates visits. All visits are by video monitors that are located in the public onsite visiting area of the jail and in each housing unit.

Visitors will need to set up an account with Visitel in order to schedule a visit or by coming into the jail visiting area and using the Visitel kiosk in the New Hanover County Detention Facility lobby.

Visitors will need a state issued driver’s license or ID to complete the registration. Once a visitor is registered, they can schedule a visit with an inmate by following the prompts on the website. All visits must be scheduled 24 hours in advance of the visit.

The New Hanover County Detention Facility requires visitors to dress modestly, for both jail and online visits. Short shorts, mini-skirts, low cut blouses or low cut or sagging pants, bare midriffs, tube tops, spaghetti straps, etc. are not allowed.

Visiting hours are Monday through Friday 7:30 AM to 9:00 PM and Saturdays and Sundays from 7:30 AM to 2:30 PM.

If you have any questions, you can call New Hanover County Detention Facility at 910-798-4161, 910-798-4200.

VISITATION HOURS

  • Monday
    7:30 AM to 9:00 PM
  • Tuesday
    7:30 AM to 9:00 PM
  • Wednesday
    7:30 AM to 9:00 PM
  • Thursday
    7:30 AM to 9:00 PM
  • Friday
    7:30 AM to 9:00 PM
  • Saturday
    7:30 Am to 2:30 PM
  • Sunday
    7:30 Am to 2:30 PM

Directions

Refer the map below to find the driving directions.

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