To find someone who is serving time, you can do a Knox County Detention Facility inmate search here on the Tennessee Department of Corrections webpage. Simply search the inmate’s first and last name, and you will find the inmate you are looking for, along with information such as date of birth, charges, and mugshots.

Inmates at Knox County Detention Facility are allowed to send and receive letters. Letters mailed to inmates shall be no larger than 12" by 16".

Address your envelope as follows:

Inmate full name and CID number

C/O Knox County Detention Facility

5001 Maloneyville Road, Knoxville, TN, 37918

The only item which may be enclosed with correspondence mailed to an inmate is 10 or less unframed photographs no larger than 4" by 6.”

Inmates may receive magazines or books if they are sent directly from the publisher.

Photographs and letters that contain inappropriate subject matter or depicting nudity, sexual acts, physical violence or gruesome subject matter will be discarded.

If you want to send money to an inmate, so know that Knox County Detention Facility does not accept cash by mail or in person. Cash received through the mail will be returned to sender. US Postal and Western Union money orders will only be accepted by mail. The mailing address is:

Knox County Detention Facility
5001 Maloneyville Road, Knoxville, TN, 37918

Access Corrections Secure Deposits is another convenient way to deposit funds into your inmate’s account. Use your Visa or MasterCard to send money with one of the following options:

1. Smart Device: Download our Android or iOS app.

2. Online: www.accesscorrections.com. The app and online options offer the lowest handling charge!

3. Knox County Detention Facility’s Lobby Kiosk: Easy to use and accepts cash.

Commissary

A commissary is a store within the jail. Inmates who have money on their accounts can buy snacks and other things from the commissary.

The Knox County Detention Facility’s Commissary sells various products like clothing, shoes, snacks, personal hygiene products, books, magazines, and games.

Inmates at Knox County Detention Facility may use telephones that are in their cells. Calls are free within the local dialing area. Collect call phones are available to make calls outside of the local dialing area. The inmates are limited to 15-minute phone calls, and the calls are terminated at 15 minutes.

When an inmate calls you collect, you are responsible for the fee. You can call Securus Correctional Billing at 1- 800- 844-6591 for the collect call fee in your area.

Visitation at Knox County Detention Facility is a privilege, not a right.

Each inmate is allowed one 30-minute visit three times a week. A maximum of two adults will be allowed to visit at any one time.

A dress code is enforced for all visitors coming in to visit. Wearing inappropriate clothing (such as provocative or revealing clothes) will result in denied visitation.

VISITATION HOURS

• Monday

  7:30 AM to 9:00 PM

• Tuesday

  7:30 AM to 9:00 PM

• Wednesday

  7:30 AM to 9:00 PM

• Thursday

  7:30 AM to 9:00 PM

• Friday

  7:30 AM to 9:00 PM

• Saturday

  7:30 Am to 2:30 PM

• Sunday

  7:30 Am to 2:30 PM